5 Reasons why customers want to book rental bikes online
1. TO ENSURE AVAILABILITY AND LESS HASSLE WHILST ON HOLIDAY
By booking bike online they can make sure the bikes are available at the right location at the right time, when they need them. Travel itineraries can be complex so people want to make sure rental bikes are available when needed or their want to test certain bike models.
Bike Rental Manager online booking lets your customers book your bikes against your live availability and live prices so you don’t need to worry about double bookings. You can make most of your bikes as you won’t under or overbook your bikes.
2. TO GET THE BEST VALUE HIRE BIKE
Bike Rental Manager online booking will calculate the rental price for the duration of the rental and let’s you easily upsell your accessories like helmets, pedals, baby seats etc.
If your shop is not in an accessible location, use BRM delivery scheduler to take the bikes to your customers and make it super convenient for them. If you use BRM barcode scanning, you will make bike deliveries effortless for you too.
3. GET BIKES CONFIRMED FOR EACH MEMBER OF FAMILY OR GROUP
4. TO GET QUALITY BIKES
Customers especially booking high end premium bikes, expect them to be in excellent condition and well maintained.
Reading customer reviews is now part of planning travel and holidays when choosing providers, and that goes for bike rentals as well. Customers are concerned that they will get the bikes they booked and that they are safe to ride. Not only should you make sure your bikes are in good working order for each rider but also to offer great customer service.
Bike Rental Manager has inbuilt bike maintenance that will help you to make sure your bikes are always in good working order and available when needed.
5. GREAT CUSTOMER SERVICE TO GET ON THE ROAD AS QUICKLY AS POSSIBLE
Impress your customers with having the bikes ready on their arrival, you can ask for detailed information when they make a booking. Get their height, weight, pedal preferences etc recorded in their BRM booking by rider and have bikes tuned up prior to their arrival. Upsell your accessories when they book and get them ready to go. When they arrive at your shop, let them register on a kiosk/tablet and hand the bikes over. Great start!
Many online bookings will not help you with dealing with actual bookings and they end up in a pile for you to sort out manually. To take full advantage of increased online business, get a rental system that will actually manage your rentals all the way through from booking to delivery and beyond.
The right bike rental software will more than pay for itself by allowing you to generate more rentals, minimize any mistakes and free up your staff time.
Bike Rental Manager software will do the admin for you so you can concentrate on things that matter. Online booking looks awesome and you can customize it with your pictures, colors, font etc. It is super user friendly and your customers can choose their language. You can take a payment or deposit when booking is made.
BRM online booking works seamlessly with your current website and is super easy to add to your page.
Take your rentals into 21st century with Bike Rental Manager – say goodbye to spreadsheets and manage all your rentals in one place with a click of a button.
Work less and rent more with Bike Rental Manager.