Background

Bike Maintenance & Repair Management

Your Bike Workshop and Repair Bookings in One Platform

Manage repair bookings, workshop scheduling, service histories, and customer updates in one system designed for modern bike workshops.

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Purpose-built for rental workshops and service teams
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Used by rental businesses worldwide
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Designed for real-world, day-to-day operations

Trusted by Bike Workshops Worldwide
In 27+ countries – from local shops to global brands

Operational Challenges Your Workshop Faces as You Grow

Keep Repair Bookings Organised in One System

When service requests arrive by phone, email, and in person, workshop time becomes harder to manage consistently.

Keep Repair Jobs and Workshop Time in Sync

When maintenance is tracked separately from rentals, availability can drift away from reality, leading to booking conflicts.

Maintain Consistent Service Standards Across the Team

When checks and repair notes live in different places, quality depends too heavily on memory.

Get Real-Time Visibility Across Your Workshop

bike.rent Manager gives you a structured view of servicing, repairs, and preventative maintenance, so your team knows exactly what needs attention.

See road bikes, e-bikes, and equipment by service status

Track diagnostics, servicing, and completed repairs

Plan workload and reduce turnaround time during peak periods

Manage Repair Bookings Online and In-Store with One System

Customers can book tune-ups, overhauls, and custom repairs online or at the counter, with bookings flowing directly into your workshop schedule.

Online and in-store repair booking

Automated confirmations and reminders

Custom service types with transparent pricing

Optimise Maintenance and Repair Workflows

Move jobs through your workshop from intake to completion with structured scheduling, clear technician assignment, and consistent quality control.

Drag-and-drop job assignment for mechanics

Repair checklists to standardise servicing

Full service history for every bike and asset

See how 54-11 Bikeholiday moved from spreadsheets
to a single system

As 54-11 expanded across locations, managing fleet coordination and workshop status in spreadsheets became increasingly difficult. Availability lagged behind reality, and online booking confidence was limited.

See how they used bike.rent Manager as the operational backbone of their business, synchronising workshop status with live availability across locations.

View the 54-11 case study

One Platform for Rentals, Repairs, Tours

bike.rent Manager goes beyond workshop management. The platform supports rental-related services, all connected within the same system.

Bike rentals and availability

Maintenance and repairs

Tours, events, and activities

Appointments and servicing

Preparation and operational workflows

Everything works from the same data, so teams don’t need to switch between systems or duplicate work.

More Features

bike.rent Manager includes a wide range of tools designed to reduce admin, improve visibility, and support growing rental businesses.

Service point tracking

Automatically flag bikes for service based on usage or rental count.

Integrated payments

Process parts and labour within the same system.

Maintenance prep lists

Start each day with a clear view of bikes needing attention.

Customer records

Store service history and contact details in one place.

Post-rental issue logging

Allow rental staff to tag bikes for repair as they return.

Staff permissions

Control who can sign off on repairs or update pricing.

Barcode scanning

Pull up service history instantly when a bike enters the workshop.

Workshop reporting

Review workload and service trends over time.
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Integrates With the Tools You Already Use

bike.rent Manager integrates with a wide range of platforms to reduce manual work and keep information flowing across your operation.

Connect your workshop and rental system with payments, accounting, marketing, and other tools to improve efficiency and reduce duplication.

A Simple Route to Going Live

We’ve structured onboarding around how rental businesses actually get started, so you can move from setup to go-live in simple, manageable steps.

1

Set up your store and fleet

We’ll help you add bikes, configure workshop settings, and align your rental and repair workflows.

2

Define your service options

We’ll help you set up repair types, durations, and pricing so bookings follow clear rules

3

Go live and run day to day

We’ll help you manage repair bookings, workshop scheduling, and availability from one system.

4

Expand as your operation grows

As your operation grows, we’ll help you introduce additional features such as tours, appointments, or automated service tracking

Pricing That Scales with Your Operation

bike.rent Manager pricing is based on your needs and the size of your operation. You can review pricing details at any time before deciding.

View Pricing

Ready to See How bike.rent Manager Supports Your Workshop?

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One system for rentals and repairs
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Accurate availability across your fleet
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Clear service records and structured workflows

Frequently Asked Questions

Can customers book repairs online?

Yes. You can offer online booking for repair services alongside in-store scheduling.

How does this connect to my rental fleet?

When a rental bike is marked for repair, availability updates automatically.

Can we track service history per bike?

Yes. Every repair and check is logged against the bike’s record.

Do we have to use every feature?

No. You can use what you need now and expand over time.