After you have purchased your BRM subscription we help you get up and running as quickly as possible.
We offer two options for setup and training: Regular and Priority.
Regular
You have many resources available 24 x 7 to you to guide you through the Getting started process:
- Solutions centre
- Support – ask us questions
- The ‘Getting Started’ setup process built into your BRM – to guide you through the process at your own pace.
Priority
You will be allocated a dedicated onboarding manager who will guide you and your team through the process from start to finish.
In addition to the resources available to regular onboarders you will benefit from the following custom service:
- Send us your inventory and we’ll upload it.
- 1-1 session(s) to train you and your staff *
- We’ll go through your settings to ensure they are right for your business
- Additional one-to-one assistance to help you get your Online Booking up and running (if you want it!)
- We will help project manage to ensure you get up and running in the shortest possible time.
BUT – please note – we can’t do everything! your team will still need to provide key information and do some sensitive setup (e.g. payment keys) as well as learning the system.
* Notes – Bronze & Silver includes one 1-1 session (45 minutes).
Gold and Platinum includes two 1-1 sessions (45 minutes).
Additional 1-1 training sessions can be bought for $50 per session.