Pros: Our forward bookings are no longer a nightmare. With BRM we can allocate a specific bike(s) to each booking and changing dates, bikes or any other details is simple and fast. The company is very responsive to questions and issues raised have been addressed very quickly. “
Bike Rental Manager handles all of the above in one integrated system. Inputting the fleet now takes a matter of minutes rather than many painstaking hours. Double-bookings are impossible, and the system keeps track of all usage on each bike. This not only means we can schedule maintenance efficiently according to actual bike usage, but at the end of the year we can see exactly how many rentals each bike has fulfilled. The system also performs the POS function; booking bikes, taking customer details, and printing invoices automatically. Also integrated into the system is a service log for each bike.
We have found the product works extremely well, even on busy weekends, and we are confident the developers will continue to evolve and refine the product to meet our future needs.”
I was going to give only 4 stars for ease of use, but I have to say that simplicity hinders flexibility; something this powerful will take a bit of time to master, yet my staff was using the system successfully within 1-2 days. And the customer support deserves 6 stars, so my review would average out to 5 stars anyway. Make that 6-1/2 because value deserves 6 stars as well. My compliments to Doug and his team, despite the difference in time zones, we always get quick answers to our questions, and their on-line Knowledge Base is very comprehensive.”
The developers are ever-improving the software and provide excellent and timely customer service. Now that BRM is integrated with Lightspeed Retail, revenue is streamlined with our retail bike store.
Many thanks to the BRM team!!”
Thank you BRM!”